Frequently Asked Questions

Do you have sitars on stock ?

We usually don’t keep sitar stock. Our philosophy is based on serving you with the highest quality sitar only.

Our instruments are 100% handmade, under demand or customization.

Building a sitar is an art, and selecting the proper materials and crafting the instrument takes its time both to prepare and to build.

We also make sure the instrument is perfectly crafted to our standards through many revisions during and after the work. When we have finished building the instrument, it goes through an adjusting and tuning process.

However, we do keep stock of harmoniums, tabla and other instruments.

How long will it take to build and ship a sitar ?

To build a sitar normally takes about 10-15 days, and ship it to your door will take about 7 days.

We provide free shipping worldwide with any purchase, and shipping is fully insured.

My credit card has a limit, can I split the payment ?

If your credit card has a limit and for example, you can’t pay more than 500$ at a time, we can split the payment for you. Just send us an email and we will create an split product so you can complete your order divided on two or three payments.

What if the instrument breaks during shipping ?

We include a hard case with any sitar or stringed instrument we build and we have never received a complaint of a broken instrument during shipping, but we offer a 30 day instrument check-and-return guarantee.

If something happens to the instrument while being transported to destination, you can ship it back before 15 days since arrival and we will replace it / fix it.

Please check our refund policy for more information about returns.

Can I listen to instrument demos ?

Yes. We have made sure we have video and sound demos of our most popular instruments, and you can listen to them at the store.

Do you offer a set of strings with a sitar purchase ?

Yes, we offer an extra set of strings, mizrab and a hard case with all our stringed instruments.

We carefully package all our products in order to ship them as they came out of the workshop.

Free worldwide fully insured shipping is included with any purchase.

Still have a question ? Let us know !

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